Amazing, so I’d enjoy to publish a revise to my overview of San Diego Movers for moving containers. The way Pure Shifting handled the damaged furniture is totally awesome! The problem was dealt with so nicely, I feel horrible with regard to writing a poor review, lol… now that is awesome customer support!
I had been contacted following day by Igor, among the managers from San Diego, who rapidly and truly apologized for that damaged furnishings. He informed we that the entire cost from the bed will be reimbursed in order to us which when the brand new bed had been ordered, they would look after delivering as well as assembling it for all of us! After listening to this wonderful resolution, I possibly could no longer think about anything negative to express, and a large smile arrived over my personal face in order to which all I possibly could say had been thanking.
The price of the mattress was fairly near to the entire cost from the move which means this was an enormous gesture through Pure Shifting. I instantly got the actual sense it’s not concerning the money with this particular company, and they really do care concerning the overall proceed experience and are prepared to go the additional mile to solve issues, which ultimately is exactly what matters the majority of since mishaps do occur.
The following day Igor shipped the examine to us personally, and following discussing the actual move things, we actually wound up talking about a lot of other non-move — non furnishings related things, just regular friendly things you’d discuss with someone you simply met, Igor had been pleasant and incredibly cool.
I told among my co-workers and my dad this whole story so when I reached the closing they each couldn’t think how great the problem was solved. I informed them the same that I’m on the point of type at this time which is actually… When we choose to move once again or understand of anybody moving later on I’m bound to make use of and suggest San Diego Movers for moving containers!!!
Igor many thanks for looking after us!!!